• SHOP
  • CLUB
0
My Garage
Add vehicle
0
items #98-3361
0,00 €
Your basket is empty

It is necessary to choose your car model, otherwise you risk buying an item that does not fit. Please note that our search function only provides results relevant to a certain vehicle type.

Steering rack, Control unit, Power steering, Link set, Wheel suspension 4000VP

An OEM number is a unique code containing letters and digits. Car manufacturers use them to mark every part inside their cars. A non-original car part carrying an OEM number demonstrates that the part meets stringent car manufacturer standards and its parameters and technical specifications are identical to original equipment.

All spare parts in the list below are equivalent to OEM number 4000 VP:

  • 4000 VP (original number of CITROËN)
  • 4000 VP (original number of PEUGEOT)
  • 4000 VP (original number of MERCEDES-BENZ)
Manufacturers
Filter
Filter
39 items
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Supplementary Article / Supplementary Info: without electric motor
  • Parameter: 2
  • Operating Mode: Electric
  • Item number: SR22065X
  • Our price: 295,43 €
  • Manufacturer: ERA Benelux
  • EAN number: 5415047115184
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Additional information

Supplied without motor. Please check picture to identify Type 2 SR22065W / SR22065X SR22065W / SR22065X

Details
Get a bonus of 1,52 € when you purchase this product
You will receive 1,52 € in your bonus account if you buy this product:
  • Accumulate your bonuses through purchasing items marked “BONUS";
  • Pay for up to 10% of your order with the accumulated bonuses;
More
Free delivery on this item
In stock (Item(s) left: 2)
RRP

458,15 € -35%
295,43 €

price incl. 19% VAT

free delivery

A core charge of 297,50 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Number of steering wheel turns: 2,8
  • Net weight [kg]: 10,6
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Operating Mode: Electric
  • Item number: 717520562
  • Our price: 322,03 €
  • Manufacturer: DRI
  • EAN number: 5708279271712
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
In stock (Item(s) left: 2)
322,03 €

price incl. 19% VAT

excl. delivery costs

excl. bulky item surcharge

A core charge of 165,50 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Number of steering wheel turns: 2,8
  • Net weight [kg]: 10,6
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Operating Mode: Electric
  • Item number: 286S0216R
  • Our price: 431,26 €
  • Manufacturer: RIDEX REMAN
  • EAN number: 4066423106961
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Get a bonus of 3,11 € when you purchase this product
You will receive 3,11 € in your bonus account if you buy this product:
  • Accumulate your bonuses through purchasing items marked “BONUS";
  • Pay for up to 10% of your order with the accumulated bonuses;
More
Free delivery on this item
In stock
431,26 €

price incl. 19% VAT

free delivery

A core charge of 71,40 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Number of steering wheel turns: 2,8
  • Net weight [kg]: 10,6
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Operating Mode: Electric
  • Item number: 17-0562
  • Our price: 462,84 €
  • Manufacturer: ELSTOCK
  • EAN number: 5704651477888
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Get a bonus of 1,77 € when you purchase this product
You will receive 1,77 € in your bonus account if you buy this product:
  • Accumulate your bonuses through purchasing items marked “BONUS";
  • Pay for up to 10% of your order with the accumulated bonuses;
More
In stock
RRP

999,60 € -53%
462,84 €

price incl. 19% VAT

excl. delivery costs

excl. bulky item surcharge

A core charge of 148,80 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Supplementary Article / Supplementary Info: with electric motor
  • Operating Mode: Electric
  • Item number: SR22065
  • Our price: 479,69 €
  • Manufacturer: ERA Benelux
  • EAN number: 5415047115160
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Additional information

Supplied with motor.

Details
Get a bonus of 2,13 € when you purchase this product
You will receive 2,13 € in your bonus account if you buy this product:
  • Accumulate your bonuses through purchasing items marked “BONUS";
  • Pay for up to 10% of your order with the accumulated bonuses;
More
In stock (Item(s) left: 2)
RRP

794,92 € -39%
479,69 €

price incl. 19% VAT

excl. delivery costs

excl. bulky item surcharge

A core charge of 297,50 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Axle Joint Thread Size: M14x1,5
  • Input shaft height [mm]: 52
  • Input Shaft Diameter [mm]: 15
  • Input shaft connector type: untoothed
  • Manufacturer Restriction: KOYO
  • Length [mm]: 1040
  • Supplementary Article / Supplementary Info: with electric motor
  • Stroke [mm]: 144
  • Operating Mode: Electric
  • Item number: 29468
  • Our price: 803,40 €
  • Manufacturer: MAPCO
  • EAN number: 4043605415752
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Get a bonus of 2,95 € when you purchase this product
You will receive 2,95 € in your bonus account if you buy this product:
  • Accumulate your bonuses through purchasing items marked “BONUS";
  • Pay for up to 10% of your order with the accumulated bonuses;
More
Free delivery on this item
In stock (Item(s) left: 1)
RRP

1213,32 € -33%
803,40 €

price incl. 19% VAT

free delivery

JAPKO Link Set, wheel suspension 4000 VPFront Axle
Article number: 1580602
Submit a review
  • Quantity Unit: Set
  • Fitting Position: Front Axle
  • Item number: 1580602
  • Our price: 133,69 €
  • Manufacturer: JAPKO
  • EAN number: 8052553307473
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
In stock (Item(s) left: 2)
133,69 €

price incl. 19% VAT

free delivery

JAPANPARTS Link Set, wheel suspension 4000 VPFront Axle
Article number: SKS-0602
Submit a review
  • Quantity Unit: Set
  • Fitting Position: Front Axle
  • Item number: SKS-0602
  • Our price: 137,01 €
  • Manufacturer: JAPANPARTS
  • EAN number: 8052553307459
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
In stock
137,01 €

price incl. 19% VAT

free delivery

JAPKO Link Set, wheel suspension 4000 VPFront Axle
Article number: 1580601
Submit a review
  • Quantity Unit: Set
  • Fitting Position: Front Axle
  • Item number: 1580601
  • Our price: 149,88 €
  • Manufacturer: JAPKO
  • EAN number: 8052553307442
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
In stock (Item(s) left: 2)
149,88 €

price incl. 19% VAT

free delivery

JAPANPARTS Link Set, wheel suspension 4000 VPFront Axle
Article number: SKS-0601
Submit a review
  • Quantity Unit: Set
  • Fitting Position: Front Axle
  • Item number: SKS-0601
  • Our price: 168,75 €
  • Manufacturer: JAPANPARTS
  • EAN number: 8052553307428
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Get a bonus of 1,02 € when you purchase this product
You will receive 1,02 € in your bonus account if you buy this product:
  • Accumulate your bonuses through purchasing items marked “BONUS";
  • Pay for up to 10% of your order with the accumulated bonuses;
More
Free delivery on this item
In stock (Item(s) left: 4)
168,75 €

price incl. 19% VAT

free delivery

  • Steering Gear Type: Rack and Pinion Steering Gear
  • Number of steering wheel turns: 2,8
  • Net weight [kg]: 10,6
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Operating Mode: Electric
  • Item number: 286S1122R
  • Our price: 292,55 €
  • Manufacturer: RIDEX REMAN
  • EAN number: 4067448080489
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Сurrently out of stock
292,55 €

price incl. 19% VAT

excl. delivery costs

excl. bulky item surcharge

A core charge of 71,40 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Supplementary Article / Supplementary Info: without electric motor
  • Parameter: 1
  • Operating Mode: Electric
  • Item number: SR22065W
  • Our price: 292,61 €
  • Manufacturer: ERA Benelux
  • EAN number: 5415047115177
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Additional information

Supplied without motor. Please check picture to identify Type 1 SR22065W / SR22065X SR22065W / SR22065X

Details
Free delivery on this item
Сurrently out of stock
RRP

458,15 € -36%
292,61 €

price incl. 19% VAT

free delivery

A core charge of 297,50 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Specification: 2,75 vueltas
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Axle Joint Thread Size: 14
  • Axle Joint Length [mm]: 235
  • Input shaft height [mm]: 52
  • Input Shaft Diameter [mm]: 18,5
  • Input shaft connector type: untoothed
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Overall Length [mm]: 1050
  • Operating Mode: Electronic
  • Item number: 67.0108
  • Our price: 322,96 €
  • Manufacturer: LAUBER
  • EAN number: 5901321749645
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
322,96 €

price incl. 19% VAT

free delivery

A core charge of 83,30 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
TREEZER TRE40020 Sample photo only TREEZER TRE40020 Steering rack 4000 VP
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Operating Mode: Electronic
  • Item number: TRE40020
  • Our price: 329,10 €
  • Manufacturer: TREEZER
  • EAN number: 226893168894341688943
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Сurrently out of stock
329,10 €

price incl. 19% VAT

excl. delivery costs

excl. bulky item surcharge

A core charge of 144,90 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
SERCORE 131077 SERCORE 131077 Steering rack 4000.VP
SERCORE Steering rack 4000 VPElectronic, for left-hand drive vehicles, untoothed, 14, 1050 mm
Article number: 131077
Submit a review
  • Specification: 2,75 vueltas
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Axle Joint Thread Size: 14
  • Axle Joint Length [mm]: 235
  • Input shaft height [mm]: 52
  • Input Shaft Diameter [mm]: 18,5
  • Input shaft connector type: untoothed
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Overall Length [mm]: 1050
  • Operating Mode: Electronic
  • Item number: 131077
  • Our price: 361,90 €
  • Manufacturer: SERCORE
  • EAN number: 2243189502670
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
361,90 €

price incl. 19% VAT

free delivery

A core charge of 142,80 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
SERCORE 131093 SERCORE 131093 Steering rack 4000VP
SERCORE Steering rack 4000 VPElectronic, for left-hand drive vehicles
Article number: 131093
Submit a review
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Operating Mode: Electronic
  • Item number: 131093
  • Our price: 361,90 €
  • Manufacturer: SERCORE
  • EAN number: 2243189503340
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
361,90 €

price incl. 19% VAT

free delivery

A core charge of 154,70 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
SERCORE 131093D Sample photo only SERCORE 131093D Steering rack 4000 VP
SERCORE Steering rack 4000 VPElectronic, for right-hand drive vehicles
Article number: 131093D
Submit a review
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Left- / right-hand drive vehicles: for right-hand drive vehicles
  • Operating Mode: Electronic
  • Item number: 131093D
  • Our price: 361,90 €
  • Manufacturer: SERCORE
  • EAN number: 2243189503350
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
361,90 €

price incl. 19% VAT

free delivery

A core charge of 154,70 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
WAT Steering rack 4000 VPElectronic, M14x1,5, 1040 mm
Article number: DE001CT
Submit a review
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Axle Joint Thread Size: M14x1,5
  • Length [mm]: 1040
  • for RPO number from: WAT01313
  • Operating Mode: Electronic
  • Item number: DE001CT
  • Our price: 373,09 €
  • Manufacturer: WAT
  • EAN number: 8435296316306
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Additional information

CHY006

Details
Free delivery on this item
Сurrently out of stock
373,09 €

price incl. 19% VAT

free delivery

WAT Steering rack 4000 VPElectronic, M14x1,5, 1040 mm
Article number: DE002CT
Submit a review
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Axle Joint Thread Size: M14x1,5
  • Length [mm]: 1040
  • for RPO number from: WAT01329
  • Operating Mode: Electronic
  • Item number: DE002CT
  • Our price: 373,09 €
  • Manufacturer: WAT
  • EAN number: 8435296326510
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
373,09 €

price incl. 19% VAT

free delivery

  • Specification: 2,75 vueltas
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Axle Joint Thread Size: 14
  • Axle Joint Length [mm]: 235
  • Input shaft height [mm]: 52
  • Input Shaft Diameter [mm]: 18,5
  • Input shaft connector type: untoothed
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Overall Length [mm]: 1050
  • Operating Mode: Electronic
  • Item number: TRE40005
  • Our price: 387,15 €
  • Manufacturer: TREEZER
  • EAN number: 7500003717231
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Сurrently out of stock
387,15 €

price incl. 19% VAT

excl. delivery costs

excl. bulky item surcharge

A core charge of 143,10 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Manufacturer Restriction: JTEKT, KOYO
  • Weight [kg]: 5,6
  • Rim Size [inch]: 14
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Overall Length [mm]: 1050
  • Operating Mode: Electric
  • Supplementary Info: Remy Remanufactured
  • Similar to picture
  • Item number: DSR1633LM
  • Our price: 471,12 €
  • Manufacturer: DELCO REMY
  • EAN number: 5414352711913
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
471,12 €

price incl. 19% VAT

free delivery

A core charge of 204,40 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
MAXGEAR 72-4786 Sample photo only MAXGEAR 72-4786 Steering rack 4000VP
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Number of steering wheel turns: 2,8
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Operating Mode: Electric
  • Item number: 72-4786
  • Our price: 487,63 €
  • Manufacturer: MAXGEAR
  • EAN number: 5905141964790
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
487,63 €

price incl. 19% VAT

free delivery

A core charge of 193,40 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Steering: with tie rod
  • Supplementary Article / Supplementary Info Info 2: Control Unit / Software must be trained / updated
  • suitable for rim size [inch]: 15
  • Number of steering wheel turns: 2,8
  • Length [mm]: 1040
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Service exchange part
  • Operating Mode: Electric
  • Item number: STER128L
  • Our price: 502,76 €
  • Manufacturer: Servotec
  • EAN number: 4250275259214
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
RRP

1011,50 € -50%
502,76 €

price incl. 19% VAT

free delivery

A core charge of 297,50 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Steering: with tie rod
  • Supplementary Article / Supplementary Info Info 2: Control Unit / Software must be trained / updated
  • suitable for rim size [inch]: 14
  • Number of steering wheel turns: 3,2
  • Length [mm]: 1040
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Service exchange part
  • Operating Mode: Electric
  • Item number: STER132L
  • Our price: 508,87 €
  • Manufacturer: Servotec
  • EAN number: 4250275259221
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
RRP

1011,50 € -49%
508,87 €

price incl. 19% VAT

free delivery

A core charge of 297,50 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
LIZARTE Steering rack 4000 VPElectric
Article number: 06.16.1561
Submit a review
  • Operating Mode: Electric
  • Item number: 06.16.1561
  • Our price: 540,65 €
  • Manufacturer: LIZARTE
  • EAN number: 8435078374104
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Additional information

Pinion, number of turnings: 2,75

Details
Free delivery on this item
Сurrently out of stock
540,65 €

price incl. 19% VAT

free delivery

A core charge of 169,00 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Steering: with tie rod, with tie rod ends
  • Supplementary Article / Supplementary Info Info 2: Control Unit / Software must be trained / updated
  • suitable for rim size [inch]: 15
  • Number of steering wheel turns: 2,8
  • Length [mm]: 1040
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Service exchange part
  • Operating Mode: Electric
  • Item number: STER128LXKIT
  • Our price: 543,93 €
  • Manufacturer: Servotec
  • EAN number: 4250275277874
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
RRP

1067,43 € -49%
543,93 €

price incl. 19% VAT

free delivery

A core charge of 297,50 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Steering Gear Type: Rack and Pinion Steering Gear
  • Steering: with tie rod, with tie rod end
  • Supplementary Article / Supplementary Info Info 2: Control Unit / Software must be trained / updated
  • suitable for rim size [inch]: 14
  • Number of steering wheel turns: 3,2
  • Length [mm]: 1040
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Service exchange part
  • Operating Mode: Electric
  • Item number: STER132LXKIT
  • Our price: 550,32 €
  • Manufacturer: Servotec
  • EAN number: 4250275277881
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
RRP

1067,43 € -48%
550,32 €

price incl. 19% VAT

free delivery

A core charge of 297,50 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
  • Supplementary Article / Supplementary Info Info 2: with axle joint, without ball joints
  • for OE number: 1623287280
  • Operating Mode: Electric
  • Code Letter: 60DHHE, 60DHPH
  • Item number: 7170024
  • Our price: 562,75 €
  • Manufacturer: SASIC
  • EAN number: 3660872393739
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
562,75 €

price incl. 19% VAT

free delivery

A core charge of 93,70 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned
SANDO SSB70305.1 SANDO SSB70305.1 Steering rack 4000 VP
SANDO Steering rack 4000 VPElectric, for left-hand drive vehicles, .1
Article number: SSB70305.1
Submit a review
  • Version: .1
  • New Part
  • for steering manufacturer: JTEKT
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Operating Mode: Electric
  • Manufacturer: CITRO�N, PEUGEOT
  • Item number: SSB70305.1
  • Our price: 589,19 €
  • Manufacturer: SANDO
  • EAN number: 224592121190011211900
  • Condition: New
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Free delivery on this item
Сurrently out of stock
589,19 €

price incl. 19% VAT

free delivery

  • Rim Size [inch]: 14
  • Left- / right-hand drive vehicles: for left-hand drive vehicles
  • Service exchange part
  • Operating Mode: Electric
  • Item number: 606000
  • Our price: 624,90 €
  • Manufacturer: FACAR
  • EAN number: 8055715400722
  • Condition: Remanufactured
  • Reference number OEM: 4000VP
Show OEM numbers of the product
Details
Сurrently out of stock
624,90 €

price incl. 19% VAT

excl. delivery costs

excl. bulky item surcharge

A core charge of 238,00 € (incl. 19% VAT) is NOT included in the price and will be refunded to the customer when the old part is returned